Today received the above error while modifying the order. Pls check the logs below; 09:31:16.343 GeneralException: Couldn't find that `order_id`.: 200106000476990 09:31:17.562 GeneralException: Couldn't find that `order_id`.: 200106000476990 09:31:18.781 GeneralException: Couldn't find that `order_id`.: 200106000476990
This is because OMS couldn't update the orderbook on time. There was some delay in orderbook updates. Our team is working with the OMS team to find a solution to this issue.
This should be fixed now. If it is still happening you can give us the client id and order_id in a private message and we will check and get back to you.
Even I faced the same problem today. Here are the details.
Error: Couldn't find that `order_id`.
Order ID: 211124200080679
Time: 2021-11-24 09:15:10
Order type: MARKET
Stock name: TCS
Is there any way to avoid this issue?
[tradingsymbol] => NIFTY21DECFUT
[status] => TRIGGER PENDING
[product] => NRML
[quantity] => 50
[price] => 0
[trigger_price] => 17403.5
[fprice] => 17403.5
[last_price] => 0
[order_timestamp] => 2021-11-26 10:46:13
Also, can you check the complete order book and paste order response for the same order here?